Your fractional CFO for owner-operated wineries.
Wine club members. Tasting room visitors. Distribution. DTC shipping. Each is a different acquisition, a different lifetime value, a different retention math. Most wineries are trying to grow several of these at once with one approach, and it isn't working.
30 minutes. Free. No pitch, no obligation.
Five operational pains we hear most often
1. Your customer base is several different customer bases
Wine club members convert on a different signal than tasting-room visitors. DTC shipping buyers are not your wholesale buyers. Allocation-list members behave nothing like first-time tasting flight customers. Most wineries have one website, one marketing motion, and one sales pitch trying to serve all of them. Conversion and retention math gets fuzzy fast.
2. Tasting room traffic is volatile and the trend is not your friend
Foot traffic is hostage to wildfires, weather, gas prices, regional tourism, and the slow generational shift away from "go to a winery" as a default weekend activity. The wineries doing best are the ones who stopped depending on it and built club + DTC + allocation as the financial floor.
3. Wine club retention is where the math actually lives
Industry median club retention sits in the 60-70% range. Drop below 60% and the unit economics fall apart fast, but most operators cannot tell you their exact retention rate by club tier, cohort, or vintage. You cannot fix what you cannot measure.
4. The AI search shift hits wine harder than most verticals
A prospect searching "best wineries in Santa Barbara County" used to get a Google map with photos and reviews. Now they get a ChatGPT or Claude summary that names three to five wineries, and if you are not in that list, you do not get the click. The lever that changes this is not on your website; it is in your external citation footprint. A Website Audit measures exactly that footprint.
5. Distribution is consolidating and pricing power is shrinking
Wholesale margins are tightening as the three-tier system consolidates. The wineries that survive this are the ones who built direct channels strong enough to subsidize whatever wholesale becomes. The math on this transition is a CFO question, not a marketing question.
Discover, diagnose, monitor, advise
Most winery owners meet us one of a few ways, and you do not have to know which one fits today. Start with a finding or an Intro Call; the right depth becomes obvious from there.
Discover
See where you stand in the market.
Where every tracked Central Coast winery ranks, who is gaining and losing ground, and the AI-visibility leaderboard that decides who shows up in a ChatGPT trip plan. It reads the market, not your operation.
Wine Country Intelligence Report: a quarterly digital-performance benchmark of your county. You walk in knowing where you rank and which way the market is moving before you price next year's release, without compiling the county benchmark yourself. See the report below →
Diagnose
Understand your own business, in depth.
Exactly where attention and margin leak across club, tasting room, DTC, and distribution.
Website Audit: a three-layer read (classical search, answer-engine, generative AI) of your customer-acquisition surface. Every finding carries severity, evidence, a recommendation, and the expected outcome. The punch list. You leave with a severity-ranked fix list and the order to work it, instead of piecing the problem together yourself from scattered opinions. View a sample (PDF) →
Website Audit Pro: the Audit plus the synthesized diagnosis. Fix-sequencing, the entity and citation problems the rules cannot reach, and a strategic read. The diagnosis, not just the list. You leave knowing which fixes to make first because they compound, the sequencing done for you rather than left as a list to prioritize on your own.
Buyer Alignment Audit: the customer your public properties actually attract versus the one you want, classified three ways, with the unit-economics implications of the gap. You leave able to name the customer you are actually drawing in and what the mismatch is costing you, without running that analysis yourself.
Full Business Diagnostic: the whole-business read. 13 findings across every channel, the opportunity sized across five to seven levers, and a 90-day roadmap. It sizes any upside in your own numbers, so what you stand to gain is measured against your business rather than a benchmark, and the whole-business read is assembled for you instead of pieced together across a dozen spreadsheets and meetings.
Monitor
Keep an eye on it, every month.
Drift caught before it shows up in your bookings.
Monitor: a monthly scorecard on your own surface against the winery dimension framework, drift-watch alerts (search and AI, reputation, discoverability, schema, social cadence), and a monthly digest with one to three actions. It takes the monthly report off your plate, the data-pulls and the "how are we doing" write-up your staff now lose hours to, and catches drift the month it starts instead of at the annual rollup.
$400/mo, or $4,000/yr (the annual includes the Wine Country Intelligence Report).
Monitor Plus: everything in Monitor plus the cohort overlay. Four named peers tracked against you, peer-movement and AI-visibility and pricing-drift alerts, written analyst commentary, a visual-asset inventory, and the top three actions for the month. The richest read we sell without a retainer. It replaces the manual peer research and the cohort-retention analysis your club manager would otherwise hand-build, and hands back the analyst read on the three things to do this month. View a sample briefing (PDF) →
$600/mo, or $6,000/yr (the annual includes the Wine Country Intelligence Report).
Only 86 of 175 Santa Barbara County wineries were AI-visible last quarter, per the Q1 2026 Wine Country Intelligence Report. The visible 86 keep widening the gap. Monitor tells you which side you are on.
Advise
Put a CFO in the room.
The pricing, club-retention, allocation, and capital decisions too expensive to make alone.
Engage: senior CFO judgment and the intelligence engine alongside your team, on a retainer. A monthly strategic-oversight call, a quarterly review with a refreshed 90-day roadmap, and Monitor Plus included. It carries defined service commitments, with the specifics and how they are measured set in your engagement letter, so the work is structured around the decisions that move your business, not just activity. It also lifts the data-pulls, the agency status reviews, and the "what does this mean" memos off the owner's desk, the eight to fifteen hours a month that should go to winemaking and allocation calls. You keep your books; we are the CFO in the room.
Manage: we run the finance function outright. Close, cash, books, dashboard, and the finance-project library as recurring work, with Scott as your fractional CFO. Your finance function runs without you: the close, the cash, the dashboard, and the multi-tab distributor reconciliation, all handled. Every major pricing, club, and capital call gets CFO judgment before you make it. We own the books.
The line between Engage and Manage is who owns the books.
Ad hoc
Hand us the project, scoped to the work.
The one-off builds and analyses that do not fit a subscription. We scope the work, price it to the scope, and own delivery end to end.
Website builds: a new site engineered for the way buyers actually find you now, classical search, answer engines, and AI. You leave with a property that converts trip-planners and club prospects, built and shipped for you instead of managed through an agency on retainer.
Wine club pricing analysis: what your tiers, allocations, and shipment cadence are actually earning per member, and which tiers are priced below what that membership is worth. You leave knowing what to charge and how to structure the tiers, the modeling done for you rather than guessed at over a spreadsheet.
Process redesign and automation: the manual, repetitive internal work, the reporting, the reconciliations, the hand-offs between systems, rebuilt and automated. You get hours back every month and a process that does not break when a key person is out.
Other project work too. If it has a defined scope, we can price it and own delivery.
Outcomes, including any time freed and any monetary gains, depend on your current business practices and your own execution. We size and pursue them against your real numbers; we do not promise a figure.
What another six months of waiting actually costs
Every harvest that sells out at last year's pricing is a harvest you under-priced. Top-quartile Santa Barbara County wineries tend to lift bottle pricing year-over-year while the bottom quartile holds flat; the gap compounds.
Every wine club month with silent churn you do not see in your reports is two-to-three months of LTV gone. Most wineries discover their club is shrinking when the annual rollup shows the gap; by then the buyer who left has already replaced you in their cellar.
Every quarter that 89 of the 175 tracked Santa Barbara County wineries remain invisible to AI trip planners, the visible 86 widen their gap. Reversing AI invisibility is a six-month project; preventing the gap from widening is a four-week one.
Every allocation released without modeled cohort LTV math is an allocation that may be priced for the wrong customer. The right tier at the wrong price funds a one-time buyer instead of a fifteen-year member.
Most of these are not catastrophic in any single month. The compounding is what hurts.
Visibility, acquisition, closing, servicing
Four operational layers, each with specific work we take off your plate.
Visibility
Three-layer audit (classical search + answer-engine + generative AI) calibrated to the boutique-winery vertical. AI-search query pack tuned to actual buyer behavior in your AVA, including allocation-list and club-tier search patterns. Monthly Monitor briefing tracks how you move against four named regional peers across all three search layers.
Acquisition
Public-surface channel diagnosis: where is your website, search, and AI visibility delivering attention, and where is it underperforming for the customer types you need? Buyer Alignment Audit if your public properties are signaling for one buyer type while your margin model needs another. Cohort intelligence on which channels your peers are actually winning in.
Channel-economics analysis (tasting room, DTC, club, wholesale, allocation) draws on your inside spend and attribution data and lives inside an Engage or Manage retainer. The Full Business Diagnostic reads the public-surface signal for each channel and names where attention is leaking.
Closing
Conversion analysis on the tasting-flight-to-club signup path, the website-to-online-order path, and the visit-to-shipping-order path (from public surface plus the conversion data you supply). Pricing strategy review across bottle pricing, club pricing, allocation pricing, tasting fee structure. LTV + Cohort Model for the wine club: retention curves by club tier, three-year value projections, tier-pricing recommendations.
Servicing
Quarterly Buyer Alignment Audit (subscription cadence inside Engage and Manage) catches signal drift before it shows up in numbers. Monthly cohort intelligence on what your peers are doing in shipment composition, club communication, allocation strategy. The retainer tiers (Engage, Manage) put a CFO-grade voice in your monthly and quarterly business reviews.
Get the next Wine Country Intelligence Report
A quarterly digital-performance benchmark of the Central Coast wine market. Every tracked winery scored on six dimensions, an AI-visibility leaderboard, town-by-town performance, and quarter-over-quarter movement that names who is gaining and losing ground.
Published now for Santa Barbara County, all 175 wineries. County average this quarter: 53.8 of 100. San Luis Obispo County launches July 2026. See the Q1 2026 summary → | View the sample →
Central Coast wineries receive the sample within one business day. Bundle (Wine Country Intelligence Report + Wine Pricing Report) is $1,000/yr. Single issues $250. Unsubscribe any time.
What winery owners ask
We read the four winery customer bases (club, tasting room, DTC shipping, distribution) as four different economic engines, because they are. Each has its own acquisition cost, lifetime value, retention curve, and cash conversion cycle. The fractional CFO work is making the pricing, allocation, and capital decisions that compound across all four without missing the one that is silently subtracting margin.
Wine has the longest cash conversion cycle of any consumer business. Grapes go in the ground three years before bottling. A vintage sells over five to ten years. The club is a subscription dressed up as a wine purchase. Tasting room is retail. DTC is ecommerce. Distribution is wholesale. Each has a different P&L logic and you cannot run them on one set of metrics.
A quarterly digital-performance benchmark of every tracked winery in a Central Coast county. Each issue scores wineries on six dimensions, surfaces an AI-visibility leaderboard, names the operators gaining and losing ground, and shows quarter-over-quarter movement. Q1 2026 covers all 175 Santa Barbara County wineries. Q2 2026 adds San Luis Obispo County in July.
Pricing for the audits and diagnostics is set at the Intro Call, scoped to your goals. The Website Audit, Buyer Alignment Audit, and Full Business Diagnostic are fixed-scope diagnostic instruments; Monitor and the Engage and Manage retainers are quoted per client. The one published price is the Wine Country Intelligence Report subscription: $800 per year per county, or $1,000 per year bundled with the Wine Pricing Report, with single issues at $250.